Customer Service Representative
Job Description
- MNC
- Mon to Fri, 8.30am to 5pm
- location: West
Responsibilities:
- Order management, from order entry to providing order acknowledgements to customers/affiliates
- Set up customer info records for order entry; listing, customer material no & description, price, etc
- Co-ordinate the creation or extension of new sold/bill for us in plants.
- Raise SAP Notifications for customer complaints.
- Issue debit and credit notes with compliance to approval process
- Input Late order reason (LOR) for orders with late delivery.
- Handles inter-afffiliate transfer pricing quotes.
- Liaise with customer on order changes, enquires and any request.
- Monitor orders for prompt shipment, liaise with shipping implants for timely booking, customer
- Handle shipping and regulatory related documentations
- Negotiate Letter of credit
Requirements:
- Min. Diploma in Business Administration, Marketing, Supply chain, Logistics
- Min 1 year of customer service or supply chain experience in a manufacturing or trading environment
- Knowledge of SAP preferred
-
Permanent Full Time
- Monday to Friday
- From S$2,500.00 to S$3,000.00
- West
- Logistics / Supply Chain
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