Customer Service Engineer

Job Description

 

  • MNC
  • Monday to Friday 9am to 6pm

 

Job Description

 

  • Perform on-site installations, training, maintenance, and repairs for cash processing solutions.
  • Handle staging, testing, software configuration, and QA for new installations.
  • Troubleshoot customer issues through statistical analysis and reliability evaluations.
  • Advise management on customer satisfaction, product performance, and enhancements.
  • Support sales activities and serve as the main contact for customers on projects.
  • Provide technical support via phone/email, liaising with internal Product Managers.
  • Manage parts inventory to prevent losses and ensure accurate records.

Requirements

 

 

  • Minimum of 3 years' experience working with and servicing electro-mechanical equipment
  • Able to work weekends and after hours on a rostered basis

 

 

  • Permanent Full Time
  • Monday to Friday
  • From S$3,500.00 to S$4,500.00
  • East
  • Engineering / Technical
EA Personnel: Tiang Wan Ying
EA Personnel Reg. No.: R1767473

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